Employee Experience Award finalists in, Delivering Customer Experience and Business transformation & Managing change categories.

Cunard is a luxury, iconic brand with a rich heritage spanning nearly 180 years.

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With 3 ships in the fleet, a new ship due to be launched in 2022 and offices in the UK, US, Australia, Germany and Japan, Cunard is made up of an incredibly diverse workforce. Global competitive pressures led Cunard to invest in in-depth research into market trends and

customer profiles to really understand the changing luxury sector.......

 

 

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Cunard award entry Case Study