We run a series of free breakfast briefings and round table discussions on a range of topics related to culture, employee engagement and performance.See our calendar below to register your interest.

May 2017
11
A 360 degree approach to delivering a powerful launch

London, venue to be announced

Thursday 11 May 2017

Evening, to be confirmed

Join us for an evening of insightful talks, networking, drinks, food and music at this joint event with our sister agencies, Five by Five and Headstream.

Launches are often considered in isolation as a single piece of marketing activity. But delivering a powerful and effective launch involves bringing together a wide range of skills and stakeholders throughout the pre to post launch process. 

From inspiring your employees to deliver the best customer experience, to building consumer love and loyalty for launch and beyond, our team of activation, content marketing and cultural engagement experts will be joined by a panel of senior marketers to explore how these elements combine to nail the perfect launch.

click to register interest

July 2017
20
Improving customer experience through employee engagement

LONDON
Venue:
The Wilberforce Room, IBM,
76 Upper Ground,
South Bank,
London

SE1 9PZ

Thursday 20 July 2017

From 8.30am, to start at 9am and finish around 11am

Growing consumer choice and economic pressures mean that our expectations of brands and their service experiences are getting higher and more demanding each year. That’s why the world’s most progressive brands are recognising that the only way to drive sustainable customer growth is to build stronger rational and emotional connections between their people, their customers and their brands.

Rich Webley, dragonfish MD and Niall Cluley, former Global HR Director at Fitness First and now dragonfish Director of Consulting, will be talking about how to unlock customer experience improvements through employee engagement, in an informative session that covers:

  • How to create customer and brand alignment across large workforces
  • The role of customer segmentation in service delivery
  • Aligning HR and Marketing functions
  • Principles for success supported by practical examples

The session will be beneficial to HR, Marketing and Customer Experience professionals alike, with plenty of opportunity for discussion and networking.

Please note that this is a limited availability event as the room only seats 30 people.

click to register interest

Ready to get in touch?
We’d love to hear from you.Either call 023 8082 8505, send an email to hello@dragonfishuk.com, or if you’ve only got a minute to spare, complete this form and we’ll get back to you.



Southampton
4 & 5 Grosvenor Square
Southampton
Hants
SO15 2BE
UK
Tel +44 (0)23 8082 8505
London
11 Golden Square
London
W1F 9JB
UK
Tel +44 (0)20 3405 7963
Los Angeles
Second Floor
12402 West Washington Blvd
Los Angeles
California 90066
USA
Tel +1 (310) 300 4848
Sydney
6/50 Reservoir St
Surry Hills, Sydney
New South Wales
NSW 2010
Australia
Tel +61 (0) 2 8007 6474